I did a previous post about this error and it appears to have disappeared which I am hoping why this problem hasn't been resolved for me. My Email has been down since Thursday please try to fix ASAP as I am wheelchair dependant isolating and this is my main means of communication.
We can see both your posts and we have now merged them into one post for ease and to stop any further confusion.
This is a known issue and we;re doing our best to message all impacted customers to assist them with the issue - I have been unable to locate your account from your Forum information so I will need to pop you a Private Message asking for some information before we can help you out,
Please look out for a Purple Envelope and pop me a reply when you can. I will be back in the office from 2pm tomorrow and will reply as soon as I can on my return
Can you do the same for me please? I haven't received mail since fri PM and will not be getting any error email messages from you so have no other way of knowing what is happenig. I keep getting the mailbox unavailable message. The account holder is my husband however and this is a secondary account I am on.