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sandesh1973
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Your mailbox is not available at the moment.

Hi, I have been getting this error all today when trying to login via WebMail. All my other virgin media accounts are fine.

Your mailbox is not available at the moment.

Please can someone take a look, I can pm you my blue yonder email address.

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Graham_A
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Re: Your mailbox is not available at the moment.

If the blueyonder address concerned is correctly linked to your VM broadband account it may have been locked as a security precaution. If it is not linked it may indicate the start of the process of the address being closed down.

Either way, the Forum Team will be able to advise further, but it will take a day or so for them to reach this.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Emily_G
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Re: Your mailbox is not available at the moment.

Thank you for the post Sandesh1973 and welcome to our community.

 

We were aware with an email issue as you're describing here which should now be rectified.

 

Please let us know if you're still experiencing this error message? 

 

Thank you, Emily.

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sandesh1973
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Re: Your mailbox is not available at the moment.

Hi Emily,

I managed to get through to customer support and they have sorted this for me.

 

Thanks for your reply.

Alex_RM
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Re: Your mailbox is not available at the moment.

Good to hear sandesh1973,

 

Thanks for letting us know 🙂

 

Alex_Rm