Virgin Media Community

[Robertlg]

Hi, I'm getting the following massage when trying to access a secondary email account

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

It's been a few days and I've already tried reseting my password which has not solved the issue.

Any help would be appreciated.

Thanks.

[Emma_C]

Hi Robertlg, 

Thanks for your post and welcome to our community. 

We'll need to pop you a personal message so we can grab some details and take a closer look 🙂