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Jimersomething
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Your mailbox is not available at the moment.

Hi, no surprise.. 

i have an blueyonder email account (yes been here a long time, but that may change.. LOL) 

I've had no access to my emails for 24 hours and I'm getting this message when using webmail:

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

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Graham_A
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Message 2 of 9
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Re: Your mailbox is not available at the moment.

If changing the password hasn't helped you will need to wait for a member of the Forum Team to reach this post.  They should be able to get the mailbox unlocked for, provided it is linked to a current VM broadband account.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Jimersomething
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Message 3 of 9
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Re: Your mailbox is not available at the moment.

thanks, yes it is... but i obviously couldn't use it sign on this forum because it would be impossible for me to view the mail to authenticate my access.. 🙂

 

Jimersomething
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Re: Your mailbox is not available at the moment.

and I can log into my vm account for phone and broadband fine with my current id and password.. it's just the mail that doesn't work no matter how i try. 🙂

 

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Martin_N
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Message 5 of 9
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Re: Your mailbox is not available at the moment.

Hi Jimersomething,

 

Thank you for your post and welcome to the community. 

 

I'm sorry to hear about the issue you're having. I will private message so we can look into this. 

 

^Martin

Jimersomething
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Message 6 of 9
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Re: Your mailbox is not available at the moment.

thanks, that's very kind of you...

reply sent.. 

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Jimersomething
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Re: Your mailbox is not available at the moment.

Thanks to Martin_N for resolving my issue.. 

all working now.. cheers. 🙂

Jimersomething
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Re: Your mailbox is not available at the moment.

Hi, my account seems to have gone again.. 😞

 

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Jimersomething
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Message 9 of 9
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Re: Your mailbox is not available at the moment.

and fixed by David_Bn .. thanks.. 🙂  

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