Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
238 Views
Message 1 of 3
Flag for a moderator

Your mailbox is not available at the moment

Hi 

Trying to log into my email I get the following message:

"Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices."

I tried to login yesterday and still no joy this afternoon. I've got a feeling this has been like this for a long time.

Any guidance would be much appreciated.

Thanks

0 Kudos
Reply
Highlighted
  • 14.84K
  • 2.05K
  • 6.44K
Very Insightful Person
Very Insightful Person
235 Views
Message 2 of 3
Flag for a moderator

Re: Your mailbox is not available at the moment

The VM Forum Team should be able to help you with this.  They will respond to this thread in due course.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Highlighted
  • 4.61K
  • 184
  • 251
Forum Team
Forum Team
228 Views
Message 3 of 3
Flag for a moderator

Re: Your mailbox is not available at the moment

Hi pengymel,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue with the email address. 

 

I will private message you so we can look into this. 

 

^Martin