Mailbox (****@ntlworld) unavailable for last 24 hours, I have changed my password but "mailbox unavailable" screen is all I can access.
There appears to be some unrecognised returned mail in my inbox on my desktop e-mail client (Thunderbird) which I've deleted but now that is obviously unable to receive more mail.
Has my mailbox beenfrozen by VM because it's been compromised in some way?
Go to Answer
Thanks for posting and welcome to the community.
I am sorry to hear of the email issue.
I'll send you a PM so I can sort this issue out.
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"
Thanks for joining me on PM @chrisb51
Just to update the thread with the result of the PM - enabled mailbox and all working 🙂
Have a lovely weekend
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