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Marie-1965
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Your mailbox is not available at the moment. Please retry again in one hour and make sure you are using

Why am I getting this message again?!!!

The last time this happened we were locked out of our email for 10 weeks and have had to change our email as a result - Virgin sent us an email advising us that there appeared to be 'suspicious activity' on our account but managed to include it in the body of emails that we were locked out of!!!

Please can someone sort this out

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Graham_A
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Re: Your mailbox is not available at the moment. Please retry again in one hour and make sure you are us

Have you tried following the instructions set out here for this issue:

Email accounts locked, mailbox unable, unable to a... - Virgin Media Community - 4808847

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Paulina_Z
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Re: Your mailbox is not available at the moment. Please retry again in one hour and make sure you...

Hi @Marie-1965,

Welcome back to our Community Forums! Thank you for your post, and I'm sorry to hear that you're experiencing some ongoing issues with your mailbox.

Please let us know if the link from @Graham_A was helpful, or if you still need some further assistance.

We'll be more than happy to help. 🙂

Thank you.

Paulina_Z
Forum Team



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