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rex666
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Your mailbox is not available at the moment NTL

My ntl mailbox seems to have vanished, and i can not access any of my e mails and non are downloading to my outlook. i need a fix pretty urgently as this is where a lot of my medical mails arrive, this being my main email. This is a very old email address i have had for many years with no problems until signing in on Friday, it is an old ntl email . Yes i am currently a virgin media customer with all my services through virgin.

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Graham_A
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Re: Your mailbox is not available at the moment NTL

When you log into your My Virgin Media account does the email address concerned show under My Profile and/or My Accounts tabs?

 

What message do you get if you try and access the email address via VM webmail at https://mail2.virginmedia.com/

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Martin_N
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Re: Your mailbox is not available at the moment NTL

Hi rex666,

 

Thank you for your post. I'm sorry to hear about your NTL mail box. 

 

I have been able to locate your account and do wish to look into this for you. 

 

What I will do is private message you to get some details and pass data protection. 

 

^Martin

rex666
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Re: Your mailbox is not available at the moment NTL

All sorted thanks, looks like i had an unwanted visitor and virgin blocked mails. Not too much chaos caused, thanks Bud

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rex666
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Re: Your mailbox is not available at the moment NTL

All sorted thanks for being so helpful, Rex

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Corey_C
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Re: Your mailbox is not available at the moment NTL

Thanks for your reply and updates, rex666,  glad to hear that everythings all sorted.

 

Cheers,

Corey C

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