Unable to access my wife email via Outlook and Virgin media web mail
Could some please unlock the account
Thank you for your post and welcome back to our community forums. We're here to help.
I'm so sorry to hear you're facing some problems with your email service. Have you followed the advice that we've posted here to see if that helps at all?
New around here? To find out more about the Community check out our Getting Started guide
Yes Already done this.... waited 24 hours Still locked out.. can not login
Anyone I can call to fix this??
I will pop you a PM now so we can take a closer look into this for you 🙂
Thanks for getting back... Question What does PM mean???
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
Sorry Bootney, that would be a private message 🙂
Thanks for sharing the useful link Garahm_A
Speak tomorrow bye for now
Thanks for taking the time out to speak with me via PM.
I am so pleased you are now able to access your email accounts 🙂
Don't hesitate to reach out, if you need anything else.
Hope you have a lovely weekend.