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Bootney
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Your mailbox is not available at the moment 29/08/2021

Unable to access my wife email via Outlook and Virgin media web mail

Could some please unlock the account

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Zach_R
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Re: Your mailbox is not available at the moment 29/08/2021

Hi @Bootney,

Thank you for your post and welcome back to our community forums. We're here to help.

I'm so sorry to hear you're facing some problems with your email service. Have you followed the advice that we've posted here to see if that helps at all?

Thanks,
 



Zach - Forum Team


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Bootney
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Re: Your mailbox is not available at the moment 29/08/2021

Yes Already done this.... waited 24 hours Still locked out.. can not login

Anyone I can call to fix this??

 

Regards

B

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Ayisha_B
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Re: Your mailbox is not available at the moment 29/08/2021

Hi @Bootney,

 

I will pop you a PM now so we can take a closer look into this for you 🙂

 

Ayisha_B
Forum Team



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Bootney
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Re: Your mailbox is not available at the moment 29/08/2021

hI Ayisha_B

Thanks for getting back... Question What does PM mean???

 

Regards

Bootney

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Graham_A
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Re: Your mailbox is not available at the moment 29/08/2021

@Bootney 

Explanation here:

https://community.virginmedia.com/t5/help/faqpage/title/whatmessage

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Ayisha_B
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Re: Your mailbox is not available at the moment 29/08/2021

Sorry Bootney, that would be a private message 🙂

 

Thanks for sharing the useful link Garahm_A

Ayisha_B
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Bootney
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Re: Your mailbox is not available at the moment 29/08/2021

Speak tomorrow bye for now

B

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Ayisha_B
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Re: Your mailbox is not available at the moment 29/08/2021

Morning @Bootney,

 

Thanks for taking the time out to speak with me via PM.

 

I am so pleased you are now able to access your email accounts 🙂 

 

Don't hesitate to reach out, if you need anything else. 

 

Hope you have a lovely weekend. 

Ayisha_B
Forum Team



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