Menu
Reply
worndown
  • 1
  • 0
  • 0
Joining in
407 Views
Message 1 of 5
Flag for a moderator

Your mailbox is not available at he moment, try again in 3 days!

Hi,

i have waited 3 days as instructed.

I have reset password on my wife’s (2nd) account as instructed.

i have sat in a cue for an hour and forty five minutes only to be cut off.

my wife desperately need to retrieve job applications that she has applied for and has a limited time to reply. This could not have gone wrong at a worse time......

please contact me ASAP.

James

 

 

0 Kudos
Reply
DJ_Shadow1966
  • 7.2K
  • 1.37K
  • 2.06K
Very Insightful Person
Very Insightful Person
380 Views
Message 2 of 5
Flag for a moderator

Re: Your mailbox is not available at he moment, try again in 3 days!

Hello

I have escalated to the VM forum team, one of the VM staff will be along in this thread to have a look at it for you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Lisa_CC
  • 4.3K
  • 241
  • 526
Moderator
Moderator
353 Views
Message 3 of 5
Flag for a moderator

Re: Your mailbox is not available at he moment, try again in 3 days!

Hi there worndown / James and sorry to hear about the mailbox issues. I'm going to send you a Private Message so I can grab some details and take a look for you. Please reply back to it.

 

Thanks,

 

Lisa

0 Kudos
Reply
MartyA304
  • 6
  • 0
  • 0
Joining in
341 Views
Message 4 of 5
Flag for a moderator

Re: Your mailbox is not available at he moment, try again in 3 days!

0 Kudos
Reply
Lisa_CC
  • 4.3K
  • 241
  • 526
Moderator
Moderator
328 Views
Message 5 of 5
Flag for a moderator

Re: Your mailbox is not available at he moment, try again in 3 days!

Hi MartyA304,

 

There can be different reasons for emails and we will need to run some basic diagnostics with you about yours. We'll take a look at your own thread when we reach it. We're trying to respond to all posts as quickly as we can and thank you for your patience.

 

Thanks,

 

Lisa

0 Kudos
Reply