Why do I have to change my sign-in email address(s)?

[December1949]

I have just tried to change my password and I am told I can no longer use the email address to sign in and I have to change it! I don't understand, will I lose all my emails by changing it .. and does this apply to the 8 emails addresses I current have with VM?

I haven't gone any further because the email address in question is a very important one to me (in fact, they all are in their own way) and I just don't know what to do.

I must admit, I'm feeling a little bit sick if I've got to change all my email address. 

[nodrogd]

Myself and another VIP have asked for a response for the Forum Team, as we are all getting this message.

Will reply when we get a response.

[AmandaNewark]

I'm getting that too, look forward to getting a reply from VM.

Thank you for posting

[December1949]

It's stressing me out, big time.

[AmandaNewark]

At the moment I'm just clicking the cross at the top of the box and just carrying on as normal. Like you, I don't want to lose all my emails by changing the email address, I have holiday bookings, all my utilities, bank etc etc .. would be a nightmare if I had to change everything - the woman I spoke to said that I would need to contact EVERYONE and change my stored email address - no thank you!

[Doronton]

Thank you for this! This has been stressing me out as well, and I hope there is a proper reply from VM at some point, but I didn't notice the 'x' so this was really helpful for me.

[sueysue]

I feel sick with stress over this, this has been my email for over 20 years, everything is tied to it and the thought of having to change it with everyone and everything is a terrible blow to me. I have never done it but I believe the recommend route to archiving such a change  is to take several months of informing and checking until you can be sure everything is going to the new email. It's certainly not something you can do on the spot! 

[HughJarsse]

Knowing VM's 'support' I wouldn't hold your breath waiting for a reply!!

Just DON'T click on the link in the box, under ANY circumstances until it's been verified as from VM. (click the 'close box' X in top right hand corner, and carry on as normal)

[nodrogd]

I have been told it is a fault & a ticket has been raised. Look out for a sticky thread from Forum staff shortly.

The fault reference is P011654682

[December1949]

What is a Sticky Thread, please?