Almost a month ago the only way I could get my emails to come through was to go on my laptop and change my password as it keeps coming up with the message sync options. I put in my password and it tells me either the email address or the password are incorrect. Which they are not. What can I do?
You posted about the problem with your Ntlworld email account a few days ago on this other thread https://community.virginmedia.com/t5/Email/Ntl-emails-not-coming-through-for-3-days
In the last post on that thread you said " thank you I have sorted it by changing the password. It just wouldn't let me do anything on my phone."
So when you now say "I put in my password and it tells me either the email address or the password are incorrect." are your referring to the error message you are getting when you try to access your Ntlworld account via the email app on your phone? Or is that the message you get when you try to access the account on the Virgin Media website on your laptop?
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