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Why can't I get my emails with Ntl world on outlook what is happening

Connollygs
Joining in

Why can I no longer get my emails with Ntl world on my laptop and phone I have emails saved for business and persy reasons what has happened and when will this be sorted 

5 REPLIES 5

stevezlot
Joining in

I’m having the same problem. 

Daniel_Et
Forum Team
Forum Team

Hi @Connollygs 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the problem you're experiencing 😔

What's happening exactly when you try to access your e-mails? Are you getting an error message?

Advice on how to set up your Virgin Media e-mail on a device can be found here.

Regards,
Daniel

Hi @stevezlot, thank you for your post.

We're sorry to hear about the problem you're experiencing 😔

If you're able to answer the same questions posed to @Connollygs, that'd be much appreciated.

Regards,
Daniel

Hi,

I contacted virgin help via the phone number. A colleague of yours spent over an hour with me and got it sorted to a newer version of outlook.   Thanks for your reply

 

Natalie_L
Forum Team (Retired)
Forum Team (Retired)

Thank you for letting us know stevezlot. 

Please get in touch if we can assist in the future. 

Thanks, 

 

Nat