I have been trying to change my password. Help tells me to click My profile in My Virgin Media. Not on my screen!
is it because I am on my iPad?
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May be - try this direct link: https://my.virginmedia.com/my-profile/view
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Much appreciate that. Why can’t I see that screen?
Maybe a temporary issue but you should still be able to access it by select ≡ and then My Profile, or by using the direct link from Graham_A's post.
As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.
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Mark as Helpful Answer if I've helped