I am writing this post because I am trying to find the LiveChat.
When I looked on that page https://www.virginmedia.com/help/live-chat, it is said that I would need to go to the 'Contact Us' page. Whenever I go to the Contact Us page, I can only find the Topics.
Has the LiveChat option been removed due to Covid19 or am I doing something wrong?
Is there a phone number I can send texts to?
(apologies for any grammar mistakes, english is not my mother language)
Go to Answer
The chat option can be found in the complaints section of the Contact us page.
The text message service is detailed here:
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more
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Great, thank you very much