Virgin Media Virgin Media Community

cdonald · ‎21-03-2022

I've had 2 x emails demanding money paid to bitcoin saying my email account has been hacked. What do I do?

Graham_A · ‎21-03-2022

@cdonald Ignore them as they are scams. I received one the other day claiming they had accessed my camera and microphone.

I don't have either on my PC!

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

See where this Helpful Answer was posted

Graham_A · ‎21-03-2022

@cdonald Ignore them as they are scams. I received one the other day claiming they had accessed my camera and microphone.

I don't have either on my PC!

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Steven_L · ‎22-03-2022

Hey @cdonald,

Welcome to the community and thanks for taking the time to post your issue on the forums.
I'm sorry to hear of this happening to you but as @Graham_A said this is a scam.

You can find more information about how to deal with such emails here and also on this page here

Regards,

Steven_L

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

What do i do if ive been hacked