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RobGarlick
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Webmail

I have an ntlworld email address that I have been accessing through my Virgin Media account webmail. I haven't been able to access my email all week via Virgin webmail.  I get a dark blue window on a lighter blue background with the message "Connection error This service is not available right now. Retry."  Clicking on retry produces the same message. 

Is there a Virgin problem or am I doing something wrong?  I have no difficulty accessing my Virgin Media account.  I am currently accessing my emails through Outlook.

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Graham_A
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Re: Webmail

That error message usually indicates a local issue with a corrupt cookie or browser cache on your machine.

Clear relevant VM cookies and the cache, restart the browser and try again.  Or try a different browser or open an incognito/private browser window.

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Graham

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RobGarlick
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Re: Webmail

Thanks Graham

I can now access my webmail again.

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