I have a ntlworld email account and it has been out of action too. Same as my Dad.
Please PM me for further details. Thank you for your assistance.
Thanks for posting and apologies for the email issue. Can I ask, is everything sorted since posting? If not, let me know and I'll happily assist further.
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"
No not sorted yet.
Thanks for coming back to me, Kristina. I am sorry it's still not sorted.
I'll PM you now to discuss further.