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Webmail not available

I can’t access my email account, I’ve tried changing my password several times and it keeps saying sorry web mail not available try again in an hour, I’ve been trying for 3 days, there’s no way to contact virgin media with the current situation and I’ve got over 70 messages including work ones I can’t access, my acc has been hacked before so I’m assuming it’s happened again, what can I do 

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Re: Webmail not available

Hi Lou_Ham,

 

Thanks for posting and welcome to the community. 

 

I am sorry to hear of the email issues and happy to assist further with this.

 

I'll send you a PM to assist. Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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