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goldenballs23
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Webmail 403 / Mailbox Unavailable errors

Help I also getting this fault trying to get support from VM please

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coenoby
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Re: Webmail 403 / Mailbox Unavailable errors


@goldenballs23 wrote:

Help I also getting this fault trying to get support from VM please


This is a Community forum so the first responders, like myself, are VM customers just like you. 😉

As you are aware there has been an ongoing problem with Virgin Media's email service for a while now. See here for details Webmail 403 / Mailbox Unavailable errors - Page 4 - Virgin Media Community - 4294661 

One of the Forum Team (Virgin Media Employees) will contact you via this forum and get the necessary details from you to get the issue sorted.However, realistically that will be tomorrow at the earliest In the meantime do not post your email address here.

Coenoby

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goldenballs23
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Re: Webmail 403 / Mailbox Unavailable errors

Thank you for your reply. 👍 

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Robert_P
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Re: Webmail 403 / Mailbox Unavailable errors

Hello goldenballs23

 

Sorry to hear of the email access problems, as coenoby has eluded to we're aware of an issue and working to fix it as soon as possible.

 

I'm going to send you a Private Message to get some more details from you in order to look into resolving this, can you ensure you have changed the password for the email address you're having issues accessing as well please.

 

Thanks

 

Rob

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goldenballs23
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Re: Webmail 403 / Mailbox Unavailable errors

All sorted now 👍😁

Robert_P
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Re: Webmail 403 / Mailbox Unavailable errors

Great news goldenballs23, happy to help.

 

If you need us again in the future, please don't hesitate to get in touch.

 

Rob

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