After the recent fiasco regarding mailbox unavailable messages and going all around the houses because of that I finally managed to reset my account password to something other than the default one, to a 'Strong' password now, although I do not know how your rules lead to a strong password with the limited options allowed but hey ho I am now in with my own password.
When I access over the web I used to see my 2 inboxes, my main one - n.a.l - and my secondary one - neilluc - however now that I have successfully changed my main password I am getting the following error on my secondary account -
Error The provided login data to access e-mail server imap.virginmedia.com seems to be wrong. Please correct them.
I cannot see where within the page I can get to altering the server details, here is all that I see
and if I click on properties all I see is that it is a system folder -
I know that the mailbox works as I can access emails in it , and use it, on my desktop, phone and tablet email apps, so would appreciate any guidance on how to reset details on the webpage access please.