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Buckster
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Want to ensure old Blueyonder email account is closed (due to security concerns as no longer have access)

I would like to ensure my old Blueyonder email account is completely closed please  - since I no longer have access and left Virgin Media some time ago I would like to  make sure please that the email account has been closed and deleted.

I am not sure who to contact or how to proceed.

many thanks for any help,

Best Regards, M ark

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Graham_A
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Message 2 of 6
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Re: Want to ensure old Blueyonder email account is closed (due to security concerns as no longer have acc

@Buckster  The VM Forum Team staff should be able to assist you with this.  They will respond to this thread in a day or so and will need to contact you via the Private Message facility to go through some questions with you.

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Graham

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Buckster
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Re: Want to ensure old Blueyonder email account is closed (due to security concerns as no longer have acc

thanks very much for the reply Graham

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用心棒
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Re: Want to ensure old Blueyonder email account is closed (due to security concerns as no longer have acc

Consider sending an email to the addresses concerned; if the message bounces with a mailbox unknown message then it no longer exists.


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Tom_F
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Message 5 of 6
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Re: Want to ensure old Blueyonder email account is closed (due to security concerns as no longer ...

Hi Buckster, thanks for posting.

 

Sorry to hear about the concerns you've had with an old Blueyonder email address. We can make sure the account is deleted if you get back to me via PM - just look out for the purple envelope icon and we'll take it from there.

 

Tom 

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Tom_F
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Re: Want to ensure old Blueyonder email account is closed (due to security concerns as no longer ...

Thanks for getting back to me @Buckster - I've raised an It ticket so this can be resolved - usually within 5 working days. If you encounter any more issues please let us know.

 

Tom 

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