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Virginmedia email hacked

N-J-c
Joining in

My virginmedia email has been hacked and I now can't login to change the password. What can I do? 

Thanks

2 REPLIES 2

Ali20222222222
Joining in

are you sure it’s a hack. This seems to be somethjng many people are experiencing (I am). Not much luck fixing it yet. I have a thread with Virgin about it. 

Megan_L
Forum Team
Forum Team

Hi N-J-c,

Thanks for using the Community Forums to get this issue with your email looked into, I am sorry if this has been causing some frustration 😥 I would be more than happy to look into this for you!

Can you tell us what makes you think your email has been hacked please? 

As Ali2022 has mentioned, it could be due to a different issue 😊

Have you received any threatening emails from the hackers, or have any of your email contacts mentioned receiving suspicious emails from yourself? 

I of course do not want to gloss over your concern, so I also want to pop a link here that might help alleviate your anxiety and help prevent scams or fraud in future 👉 Protect Yourself Against Scams/Fraud.

Thanks,

Megan_L