Virgin Media Community

[frosty85]

I can't get past the register a new account page on virgin. After i've filled in all my details (I haven't missed anything i've checked over and over) the continue button doesn't appear highlighted. I'm trying to turn my adult filter off but without an account it won't let me and virgin won't let me create one?

[frosty85]

I can't get past the register a new account page on virgin. After i've filled in all my details (I haven't missed anything i've checked over and over) the continue button doesn't appear highlighted. I'm trying to turn my adult filter off but without an account it won't let me and virgin won't let me create one?

[Zak_M]

Good morning @frosty85 

Welcome back to the forums and thank you for post. 

I am sorry to hear that you have had some issues with signing up for an online account. 

Above you have mentioned you are trying to register a new account? Do you have one set up already and this is an additional one or will the be the only one? 

Kind regards,

Zak_M