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TreeGreen
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Virgin.net email

Read various posts about legacy virgin.net email boxes. If I want to enquire as to whether mine has been deleted (as I do not receive a bounce back reply when I send an email to it), who do I contact at VM (& yes, I am a current subscriber). Thanks 

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Graham_A
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Re: Virgin.net email

The VM Forum Team staff should be able to check this for you when they reach this thread in a day or so.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Beth_G
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Re: Virgin.net email

Hi TreeGreen,

 

Welcome to the  Community Forums! Thanks for your first post.

 

Can you please let us know what it is you'd like to do with your virgin.net email address? Are you looking to permanently delete the mailbox or just check whether it is still active?

 

Thanks,

 

Beth

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TreeGreen
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Re: Virgin.net email

Hi Beth,

I'm looking to permanently delete the mailbox please, as I believe that it is still active.

Thanks

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Beth_G
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Re: Virgin.net email

Thanks for coming back to me, TreeGreen.

 

I'll pop you over a PM so I can take some details and request for the mailbox to be deleted.

 

Look out for my message over at the purple envelope 🙂

 

Beth

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Beth_G
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Re: Virgin.net email

Hi TreeGreen,

 

Here is your IT ticket reference as discussed over PM, P010513259.

 

Once I have any updates for you I will let you know.

 

Kind regards,

 

Beth

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