Hi I have the same issue several password changes and still cant access my email, have followed the instructions changed it via profile. Customer service are useless I'm afraid they keep saying its locked and the .net email doesn't work.
I've done virus scan, reset passwords reset the router, everything customer service have told me to do. But still cant get my email
Sorry to hear of this issue @kathgoodwin, I can see that you've started your own thread and have been issued with a response from a fellow member of our Community as well as a response from a member of our Forum team.
Please drop a response on that thread, and we will be happy to assist you further