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Virgin.net email account hacked

JP_
Joining in

My virgin.net account has been hacked

I cannot change my password it keeps telling me that the details are not correct. I cannot contact anyone at virgin and now have no access to my emails. I do not have a Virgin account active, just this email account.

1 REPLY 1

Sabrina_B
Forum Team
Forum Team

Hi @JP_ 👋.

Thanks for reaching out to us. Sorry to hear you have been having issues with your emails. We would need to bring you into a private message to look at this further. Please look out for the envelope on the top right screen, if you are using a mobile device, it will be under your profile icon. 

There would be a few questions to answer. 

Sabrina