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Sboswell
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Virgin mail has been hacked need to gain it back

I have just got a new phone so am

trying to add my face book account but I’ve forgotten the password. Tried getting a code sent to my email, logged into my virgin email )which hasn’t been used for a couple of years) to discover it’s been hacked. It has a lot of receipts for things in America. The Facebook code isn’t being sent to it. How can I gain access back to this email. I need to get into the face book account as it has a business page on it.. help!!!!! Was in a queue to speak to someone for over 2 hrs yesterday, had to give up in the end!!!

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用心棒
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Re: Virgin mail has been hacked need to gain it back

Follow the advice here to re-establish control of the account, Compromised Email Account advice; do make sure to check there are no forward or redirect filter rules setup. Request the code again and if it does no arrive in your Inbox, check your Spam folder.

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