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andyjrob
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Virgin Media Email Address

My Virgin Media Mail address is out of date and no longer valid. How do i update it?

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BillC45
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Re: Virgin Media Email Address

You need to be more precise.

Do you mean – I want to delete it – I want to re-start using it – or what?

You can only “update it” if you are a current paying customer of VM Broadband.

Otherwise, your only option is for it to be deleted.

 

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andyjrob
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Re: Virgin Media Email Address

Virgin Media Mail
Virgin Media Mail address
[MOD EDIT: Personal info removed]

Alternate email addresses
[MOD EDIT: Personal info removed]

Note: This email address is linked to your Webspace.

 

This is under the 'My Profile' tab. They are obsolete email addresses and I don't know how to delete or replace them!

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andyjrob
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Re: Virgin Media Email Address

And I have VM broadband!
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BillC45
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Re: Virgin Media Email Address

Go to – MyVirginMedia. Then MyProfile. Then Manage Accounts. Then View/Change for the first account concerned and – click “Delete this account”. Repeat for multiple accounts.

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andyjrob
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Re: Virgin Media Email Address

Thanks BillC45!

 

I have tried that but the account isn't listed!

andyjrob
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Re: Virgin Media Email Address

for info. The troublesome email address is an obsolete one that belonged to my wife. The Virgin Media account used to be in her name but was transferred to me some time ago. But her email address wasn't replaced with mine!
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BillC45
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Helpful Answer

Re: Virgin Media Email Address

In which case you wait here (could be a few hours or days) for the Forum Team to pick this up and delete the addresses. 

@ModTeam  - orphan addresses delete case.

andyjrob
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Re: Virgin Media Email Address

Many thanks. Appreciate the speedy response
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David_Bn
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Re: Virgin Media Email Address

Good Evening andyjrob,

 

Thanks for your posts on our Community Forum posts and a very warm welcome to you.

 

Sorry to see that you've been having issues with some of your E-Mail addresses - I can get them deleted for you.

 

Check out the purple envelope in the top right hand corner for a PM from me

 

Kindest regards,

 

David_Bn

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