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alcur
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Virgin Email Creation Issues

Hi,

I ordered a full Virgin package (TV/Broadband/Phone) last month and is currently being installed by an engineer as we speak.

Since placing the order, I have tried to create a Virginmedia.com email address however every time I try to create it, it either says there's a technical problem or it says "We can't find the page you're looking for".

Does anyone know if this will be resolved once the services are fully installed or if there's an issue generally?

metaled007
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Re: Virgin Email Creation Issues

Same here for me ... new customer too. ... same problem.  I'll watch this to see if anyone answers - might help us both.

alcur
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Re: Virgin Email Creation Issues

Now that my services have been installed (Engineer just left), I've been able to create an email account with no issues...

metaled007
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Re: Virgin Email Creation Issues

Makes sense.   I'm still using old ISP connection (VODAFONE), while I wait for VM install.

Sounds like some performing VM actions (adding emails etc) under another ISP might not be allowed, perhaps.

 

Glad you are sorted.

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