Showing results for 
Search instead for 
Did you mean: 

Verification email

Joining in

Unfortunately I am in the same position as many before “verification email expired “ I tried to set up an online account last year, but gave up due to this problem? Now after a new contract I decided to try again with exactly the same problem will Virgin ever resolve this issue? Any advice would be greatly appreciated 



Forum Team
Forum Team

Hi @Dilly7 

Welcome to our community forums and thank you for your first post.

Sorry to hear you have been having ongoing issues when trying to set up your account due to the verification email. To best look into this, I am sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.


Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs