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DMBROOME
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VM SPAM FILTERING

All my outgoing emails via VM outgoing server , that contain url for BLOGSPOT.COM are treated as spam.

I have turned off all spam filters on my outlook / anti-virus but to no avail.

i can send anything else but as soon as BLOGSPOT .COM then its spam...so must be VM SERVER BEING SET WITH THIS FILTER.

i use BLOGSPOT  for work and for my local horticultural society virtual  garden stuff...so this is a real inconvenience.....tried helpline / 2 levels ..unresolved and totally useless.

thinking of scrapping VM and going totally GMAIL

552. 5.7.0

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DJ_Shadow1966
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Re: VM SPAM FILTERING

Hello

Can you please post the bounce back message here without the email address and one of the VM forum staff will escalate too the email team to resolve this for you.

Regards Mike

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DMBROOME
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Re: VM SPAM FILTERING

Your message did not reach some or all of the intended recipients.

 

      Subject:     FW: FW: HGSHS SEPT 2020 VIRTUAL FLOWER SHOW

      Sent:  13/09/2020 11:20

 

The following recipient(s) cannot be reached:

 

      'David Broome' on 13/09/2020 11:20

            552 5.7.0 SPAM Content Found (VM603) HP7RkvPMREW1fHP7Rklmnd

 

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DJ_Shadow1966
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Re: VM SPAM FILTERING

Hello

Many thanks.

I have escalated to the VM forum team, one of the VM staff will be along in this thread to resolve it for you.

Regards Mike

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DMBROOME
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Re: VM SPAM FILTERING

Thanks Mike...its so frustrating......i did a virtual flower show for my Horticultural society, who are all aged and so we cannot run real thing due to Covid and of course unable to to send link to the blog for them to view.

Wish they would update when they mess around 

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Melissa_F
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Re: VM SPAM FILTERING

Hi DMBROOME,

 

Thanks for posting.

 

Apologies that you're having problems with outgoing emails with blogspot.com being treated as spam. 

 

With the information you've given us, I'm going to send this over to one of our dedicated teams so they can investigate and get this resolved for you.

 

I'll let you know as soon as I hear back.

 

Thanks

 

Melissa 

 

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DMBROOME
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Message 7 of 19
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Re: VM SPAM FILTERING

Melissa

i phoned and got India help desk ...they escalated and said they had solved it ...All they did was turn off my VM EMAIL SPAM FILTER.

I tried to explain i had already tried that and done so on Outlook and even turned off Spam on My Bitdefender security...all to no avail.

Everything works fine on outgoing emails until you include a BLOGSPOT.COM  link/url on a VM email

I managed to send with my exchange email server at work as a test and it was ok.....so definitely a VM server issue.

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Melissa_F
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Re: VM SPAM FILTERING

Thanks for explaining.

 

Don't worry it's something I can look in to for you. Have you seen my private message? Could you please reply to it so I can get the ball rollling?

 

Thanks

 

Melissa

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Melissa_F
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Message 9 of 19
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Re: VM SPAM FILTERING

Thank you for the details you've provided via private message, that's great.

 

I'll send over the details now, and get back to you as soon as I can with an update.

 

Thanks

 

Melissa 

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Melissa_F
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Message 10 of 19
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Re: VM SPAM FILTERING

Hi DMBROOME,

 

Can you please pop me a private message with the following information:

 

The email header

The full email content

 

Thank you,

 

Melissa

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