Once a month or so, I get a text to say my VM Mail account may have been used to send spam and my accounts have been locked. I have to change my password to access my VM account again, but this keeps happening. They even send a letter out by post to let me know, what a waste!
Can I "close" the email account to stop this happening? I haven't used it for about a decade.
Re: Unused mail account sending spam, accounts locked
Sorry to hear that one or email accounts have been used to send spam and can understand that it's not ideal and annoying. Can I ask whether the email account in question is currently linked to an active cable account? If so, we can arrange for it to be deleted for you. However please remember that once it's deleted, it cannot be reversed so make sure you back up any important information before hand.
If you're happy with the above, please post back so we can take some details from you to action it.