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simonhickson
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Unable to send to Ntlworld and virginmedia email addresses

We have users trying to send email to users@ ntlworld and virginmedia email addresses all of which fail. The mail server logs states:

Unexpected EHLO/HELO response from the SMTP server on ntlworld.com: connection dropped

The sending mail server as far as we can see is correctly configured with EHLO/HELO response and spf's are in place and correct.

Anyone any ideas please?

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coenoby
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Re: Unable to send to Ntlworld and virginmedia email addresses


@simonhickson wrote:

Anyone any ideas please?


I have just sent 2 test emails. One from my Gmail account and one from my personal domain to my ntlworld.com email account  and both arrived with no problem so I don't know. 🤔

Coenoby

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