Unable to send email

[CaptainChaos]

I am getting this error when trying to send an email with webmail.

An error occurred inside the server which prevented it from fulfilling the request.

Any ideas?

[CaptainChaos]

Issue seems to have been resolved

[Ilyas_Y]

Hey @CaptainChaos, thanks for reaching out to us and a warm welcome to the Virgin Media forums. 👋🏼

I'm sorry to hear about the issues with the email you had but I am happy to hear the issue has been resolved.
May I ask what the matter was so that if it happens in future - we can shed some guidance?

Kind regards,

Ilyas.

[steveH58]

Hi I started getting the below error when trying to send emails, did you get a response as to why ? -

An error occurred inside the server which prevented it from fulfilling the request.

[Vikki_M]

Hi steveH58,

Thank you for your post and welcome to our community. 

I am sorry to hear you have been unable to send emails.

How are things today?

If you are still getting the same error, could you please let us know if you are using our webmail or a third party email app?

If webmail, could you please try a different browser?

Please pop back to us when you can.