Virgin Media Community

[London613]

Please can someone help me reset my password to access my Email account since I have been locked out for some reason, whilst my new PW meets the criteria I have tried so many times and still says unable to accept it?

[David_Bn]

Thanks for your post on our Community Forums @London613, and a very warm welcome to you!

Sorry to hear of the difficulty making the change

Check out the purple envelope in the top right hand corner for a private message from me

Kindest regards,

David_Bn