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liz19
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Unable to get email

Unable to log in to email

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liz19
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Email not working

Still unable to log on to webmail or email client. It says wrong password or mailbox unavailable.

i am in Sheffield is this a Virgin fault or just me.

it was fine before they took the website down for repair a couple of days ago.

HELP PLEASE

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Natalie_L
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Re: Email not working

Hi liz19, 

 

 

Thanks for your post. 

 

I am sorry to hear you are experiencing problems accessing your email account. Is this still happening?

If yes, please can you let me know if you have attempted to change your password since  the issue started?

 

Thanks 

 

 

Nat
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liz19
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Re: Email not working

Still not letting me sign in and no I have not changed the password since I did that last time and it made no difference.

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liz19
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Re: Email not working

Change password it’s now working thankyou

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