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AndF2
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Unable to access my emails

Have not been able to access one of my email accounts through web or client service for 24 hours. 

Attempting through web results in message:

Your mailbox is unavailable at the moment.

Please retry again in 1 hour etc ………'

Have tried password reset but to no avail.

Can you help please?

Paul_DN
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Re: Unable to access my emails

 

Hi AndF2,

 

 

Thanks for reaching out to us in our community, I am sorry you are unable to access your emails, I would like to get this resolved for you, I will send you an invite into a private chat shortly, please click on the purple envelope to accept.

 

 

Regards

 

 

Paul.

,

 

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AndF2
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Re: Unable to access my emails

All sorted now, thanks to Paul_DN at VM.

What a relief.

Paul_DN
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Re: Unable to access my emails

Hi AndF2,

 

Thank you for the update, really glad to hear I was able to resolve this for you.

 

Kind regards

 

Paul.

Paul_DN
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Re: Unable to access my emails

You are very welcome, if you have any further issues please do not hesitate to let us know.

 

Regards

 

Paul.

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