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BJKING1
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Unable to access emails

Hi Everyone

Please can somebody help me! I am unable to sign in to my virgin email account - error message as below appears and my iphone says no password detected

I have a full virgin package so no issue there and had my email address for over 7 years, yesterday I spent an hour and a half over 4 advisors until someone reset my password  - but today it has jumped back and doesn't work - I find this so annoying as I really need to access my emails, please can anyone advise!

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

Appreciate all advice!

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Travis_M
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Re: Unable to access emails

Hi @BJKING1

 

Thanks for posting on our community forum!

 

Is this issue still ongoing today? Have you tried logging in at all?

 

Regards

Travis_M
Forum Team



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