Virgin Media Community

[roland-rat]

Since waking up this morning I have been unable to access my emails and get the message is not available at the moment, please retry in one hour etc etc etc.

I have tried a few times but no joy.

anyone available to help please, what I can do?

thanks

[Ayisha_B]

Hi @roland-rat,

Welcome to our Community Forum and thanks for posting.

I am sorry to hear you are having some issues accessing your emails. 

I will pop you a PM now so we can get this sorted for you 🙂 

Please look out for the purple envelope icon in the top right hand corner of your page to access your inbox. Speak soon!

[Ayisha_B]

Thanks for the update via PM @roland-rat

I am pleased to hear our team was able to restore your access to the email account. 

In regards to your question on how to change the password, follow the steps here 

Hope that helps and give me a shout if you have any further questions.