Hii have several email accounts set up within my virgin media account,but I’m only having issues with one account and we are unable to access this account
Hi Wainde123, thanks for posting.
I'm sorry to hear you're unable to access one of your email accounts. Can you please advise of the following:
Is it a primary or secondary email address?
How are you trying to access this email? Via webmail or a 3rd party client? E.G. Outlook.