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emmafoster96
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Unable to access emails for over a week

I have been unable to access my mailbox for over a week, it keeps saying mailbox is not available right now please try again in 1 hour. 

I am able to login to virgin media and access my account so I know the password is correct however it does let me info emails. 

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DJ_Shadow1966
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Re: Unable to access emails for over a week

Hello

I have escalated to the VM forum team, one of the VM staff will be along in this thread to have a look at it for you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Martin_N
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Re: Unable to access emails for over a week

Hi emmafoster96,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue with your email. 

 

Thank you for flagging this to us DJ_Shadow1966

 

I will private message you now emmafoster96.

 

^Martin

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