Unable to access email

[SCH118]

I am unable to access my email account, it keeps asking for password but entering it does not work.

Could someone please check my account to see if the password has been changed recently

as I have been receiving emails claiming my address and various other log in's have been hacked - Thanks

[SCH118]

Getting this error

Unable to send or receive messages for the Blueyonder.co (s.hargreaves) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your username and password for this account.

Server Error: 0x800CCC90
Server Response: -ERR [AUTH] Authentication failed.
Server: 'pop3.blueyonder.co.uk'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No

[otronics]

Same here with my blueyonder account.

[SCH118]

Can someone from the forum team please respond and advise my next step.

I think 24 hours is more than enough time for a response.

[Akua_A]

Hi @SCH118 

Welcome back to our community forums and sorry to hear your mailbox may have been compromised. We can understand your concern and the inconvenience caused. We also want to do our best to help. I have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. 

Thanks,

[Akua_A]

Glad to have been able to help @SCH118 

Please do not hesitate to contact us if you need any further help 🙂

Thanks,