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ali-b
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Unable to access email on website

Hi.

Earlier this year, I discovered that I could not access any of the email addresses associated with my Virginmedia account on the website. This was largely resolved, except for my wife's address which displayed "FORBIDDEN" whenever we tried to access her webmail. At the time, I didn't bother following this up as it was not causing a problem with her being able to get her emails via her iPad. Now, however, we need to access the webmail account directly, which we are still unable to do. Please could someone from Virginmedia contact me with regard to finally solving the problem.

Thanks in advance.

Alastair Bennett

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Zak_M
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Re: Unable to access email on website

Good morning @Ali_b 

 

Thank you for taking the time to post. 

 

We can definitely get get this looked into your for you. 

 

Ill need to drop you a PM so that we can get some account information. 

 

Kind regards,

Zak_M 

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