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Unable to access email on my chrome book

norkat369
Tuning in

Suddenly today 10/3/2022 my virgin email account cannot be accessed via my chrome book...error message comes back server will not accept...I can still access my account on my iPhone without issue.

Any ideas????

 

2 REPLIES 2

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @norkat369

 

Thanks for posting on our community forum!

 

Sorry to hear about this, is your chromebook a work device or anything? I think it's strange that this error message pops up on only the chromebook. 

 

Are you logging in via the same way on both devices?

 

Regards

Travis_M
Forum Team

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Travis...have replied but may have created another post...new to this...let me know if you need me to send again...Norman