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Servalan
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Unable to access email account

Hello

I am unable to access my email account, each time I try to log in I get the following error message:

Connection error
The service is not available. Retry

I have tested all connections etc and all is fine.

Regards

Servs

 

 

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Graham_A
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Re: Unable to access email account

I had that message a few minutes ago and a simple refresh of the page solved it  - hit the F5 key.

If that doesn't resolve it then it may indicate a local issue with a corrupt cookie or browser cache on your machine.

Clear relevant VM cookies and the cache, restart the browser and try again.  Or try a different browser or open an incognito/private browser window.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Servalan
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Re: Unable to access email account

That worked. I thank you.
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