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JJ27A
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Unable to access Ntlworld email

So this I can see has happened before on the board. My emails state there is no password Which there is. I followed a previous link which advised to change the password- which I did and still no access. 
I rang VM the chap asked for some password which I can’t remember then wanted to know the name of the package I pay for again no idea. Then he sent me a password reminder but I cannot access my email to see it!!

please help I’m going round in circles!!!

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Steven_L
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Re: Unable to access Ntlworld email

Hey @JJ27A,

Welcome to the community and thanks for taking the time to post here on our forums.

I'm really sorry that you're having email issues at the moment.

The password reminder would go out to you in the post not via email.

I can look into this further for you but would need to pass account security. I will send over a private message now, please look out for this.

Regards,

Steven_L

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