Trial 2nd voucher

[Anonymous]

I have been on the Trial from 5 November 2022 and I have not received my 2nd voucher is it possible to email the voucher.

[REMOVED]@gmail.com 

[MOD EDIT: Personal and private information has been removed from this post.]

[Molly_T]

Hi RB38 👋 welcome back to community! Thank you for posting. 

Sorry to hear about this missing voucher! I will just send you a PM 📩 to confirm a few details so we can raise this internally and get you an update as soon as possible. Thank you for your patience in the meantime! 
You can find the PM in the top right corner of the page in your Inbox. 

Wishing you all the best. 🌞

[Anonymous]

I have had no further correspondence about this matter and have still not received the voucher

[Natalie_L]

Hello RB38, 

Thank you for updating the thread. 

I can see from our side that my colleagues who is speaking to you via private message is chasing this up. 

They have sent you a response to your most recent message and will update you as soon as possible. 

Thanks for your patience. 

[Molly_T]

Hi All 👋

Just returning to the public thread to keep things updated! 

Thanks to RB38 for PMing with me, and for their patience whilst we got this sorted. The missing voucher has now been confirmed as both sent and received, so I can pleased to report this is now all sorted. 

Thanks again! Please let us know if there is anything outstanding you need our support with. 

Wishing you all the best. 🌞