I have just closed my VM account due to separating from my partner. She is now living back at her father's home, he has a VM account in his own name but no email set up as he does not use it, as his daughter manages everything for him. She needs to transfer her Ntl World email (had address for 15yrs) address to his account. How does she go about this?
He will need to contact VM via the forum, there is one caveat that they may not be able to do as from what I have seen is that they may only move/transfer email addresses if the accounts holders are the same, even if they will both account holders i.e. yourself and her father will need to pass security before the move/transfer takes place.
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