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matthewcooper88
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Thread replies not showing

Replies to emails that I was cc'd are not showing.  I see the original e-mail but not the following replies from third parties.  These replies show on my 'phone and I can search for them and find them on virgin webmail but they don't show in the thread in the inbox.

Any ideas. Thanks

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Graham_A
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Re: Thread replies not showing

If this is when using VM webmail do you have 'conversations' view ticked?

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Graham

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matthewcooper88
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Re: Thread replies not showing

Thanks Graham

When I un-tick conversations view I can now see them in date order.  So it seems conversations view is not working as before.  Would I not see replies with conversations view?  At least I can see when I get a new email now.

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Graham_A
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Re: Thread replies not showing

That is the opposite way round to what I was expecting.

Conversation threading may be affected by the way other parties are replying e.g. reply all or reply to an individual?

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